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14 January 2020

(S5T-01953) Caledonian Sleeper Services

Stewart Stevenson (Banffshire and Buchan Coast) (SNP): I had occasion to use the Caledonian sleeper when I travelled south on 23 October and returned the following day. There was a bit of alarm on my part when one of the services arrived 22 minutes early, because I thought that I had done something wrong. Will the cabinet secretary join me in congratulating the staff on board the Caledonian sleepers? I found the on-board service to be beyond complaint. The breakfast was absolutely magnificent, and I know that other passengers on those two journeys shared my delight at the new service.

The Cabinet Secretary for Transport, Infrastructure and Connectivity (Michael Matheson): Stewart Stevenson’s experience is a very good advert for using the Caledonian sleepers. It is important that we recognise the progress that is being made. It might be of interest to members that, since action has been taken to address a number of issues, there has been an increase in sales and train occupancy levels continue to grow. Since the new year, the number of bookings for forward sales on the Caledonian sleepers has been at record levels. Yesterday, there were the highest ever daily sales figures for the Caledonian sleepers, which is very encouraging, and there has been a particular increase in the number of international bookings being made for the services. Since the introduction of the new trains in October, journeys have increased by 20.8 per cent compared with the same period in the previous year.

There is a real appetite to make use of the service, and it is attracting new people. We want to ensure that the service is of the highest possible standard and that it complies with the provisions that are set out in the franchise agreement. The focus is on achieving that. The figures of late demonstrate that the improvements that we have seen in recent months are starting to reap benefits.

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